1. CHECK-IN/CHECK-OUT TIME
a. Check-in time : 14:00 Hours
b. Check-out time : 12:00 Hours
c. New day starts at : 05:00 Hours
2. ROOM RATES
The room rate quoted are in Thai Baht, and inclusive of 10% service charge, prevailing government taxes including VAT, provincial tax 1% and non-commissionable unless otherwise stated. Please note that the room rates are not applicable for conventions, exhibitions and incentive business
3. DAY USE POLICY
Any usage of room after official check-out time is subject to day use rates.
4. AD-HOC GROUPS
Room rate for ad-hoc group is to be negotiated, subject to room availability.
Meal rates exclude all beverages. Meals venue at Coffee House unless otherwise stated. The Hotel may suggest an alternative menu or revise the meal rates provided giving the agent 30 days notice period.
The Hotel reserves the right to release all rooms not guaranteed by payment of deposit within the time limited stated, unless separate written arrangement have been agreed between the Hotel and the Tour Operator.
The Tour Operator shall direct all group reservations to the Reservations Department of the Hotel, subject to availability of the facilities required. The Hotel shall accept and confirm the reservations in writing and notify the Tour Operator thereof. Reservations shall not be binding upon the Hotel until such acceptance and confirmation as aforesaid.
8. ROOMING LIST
The Tour Operator shall submit to the Hotel a final rooming list together with flight details and meal requirements of all groups to be accommodated by the Hotel at least 30 days prior to arrival. Should the Tour Operator fail to furnish such information as required, the Hotel reserves the right to release the reserved rooms, unless otherwise agreed with the Hotel in writing.
FIT: Any cancellation made within 7 days of schedule arrival, a one –night cancellation charge per cancelled room will apply. GIT: Any cancellation made within 21 days of schedule arrival, a one –night cancellation charge per cancelled room will apply. Please note that all cancellation notices must be communicated to the Hotel in writing.
For all confirmed reservations that result in “No Show” on the scheduled date of arrival, the Hotel reserves the right to impose one-day
“No Show” charge on the contracted arrangement at the agreed rates confirmed during reservations.
The Tour Operator undertakes not to re-sell any rooms to another Tour Operator, Company, Third Party Internet Website, and Web Portals without consent from the Hotel.
In order to keep the Hotel in good condition, the Hotel reserves the right to carry out any repair/renovation or upgrading/preventive maintenance program as it may deem fit. The Hotel at its absolute discretion shall make the decision to renovate/upgrade but prior notice of commencement of any major renovation work will be given.
The services payable by the Tour Operator shall be those specified in the reservation document forwarded to the Hotel. Unless otherwise instructed in writing, the Tour Operator shall be responsible for payment of the charges incurred by their guests. In the absence of any pre-approved credit arrangement with the Hotel, the bill shall be fully prepaid by bank draft by the Tour Operator 3 days prior to arrival. When credit arrangements have been agreed upon, the bill shall be paid promptly in accordance with the Term of Credit extended which is 30 days. The Hotel reserves the right to impose a 2% monthly interest on all outstanding bills exceeding the normal credit term.
14. INVOICE ARRANGEMENT
All the rates contain in this contract are in Thai Baht. As the rates stipulated herein are confidential, the Hotel shall be entitled to invoice the Tour Operator for such amount and are supported by official vouchers issued by the Tour Operator without necessary to produce the guest acknowledgement.
All information contained in this document is deemed confidential and shall not be disclosed to any third party for whatever reason or purpose without the consent of the parties hereto.
16. TERMINATION OF CONTRACT
This contract may be terminated by the Hotel by one (1) month prior written notice to the Tour Operator, where upon this contract shall
terminate forthwith and the Tour Operator shall not have any claim or demand against the Hotel